Why was I chosen for this service?
Your health plan strives to assist you in your endeavor to live a stronger, healthier life. In looking at your time with the plan, they felt that you may benefit from these services.
Is this benefit available to all members of my health plan?
No. The health plan has a number of programs that they offer different members, depending on their needs. They tailor their offerings for their members to meet their unique situations.
Do I have to pay to be in the program?
No. The program is provided by the health plan at no cost to you.
Are there any other obligations that I have to be in the program?
In order to benefit from the program, it is important that you participate.
Do I have to be seen in my home?
No, Catalytic Health Partners’ staff are happy to meet with you at other mutually agreed upon locations.
What if I decide that I don’t want to be part of the program?
The program is your option. Nothing will happen to you or your benefits because you determine you don’t want to take advantage of these additional benefits, which are free to you.
Will they help my family as well as me?
Catalytic Health Partners may provide assistance to others in your household as well, depending on the need and circumstances.
When are they available to help me?
Catalytic Health Partners is open 24/7/365. You can always contact them for assistance, irrespective of what that may be.
What are some of the things that they can do for me?
Catalytic Health Partners provides access to additional resources to assist with rent, utilities, food, household supplies and needs that you may otherwise not have had access to. They have some grant programs that may be of assistance depending on your need. Additionally, they provide you one-on-one assistance to help get things on track in your personal life including meeting any needs you may have in dealing with stress, anxiety, behavioral or mental health or medical issues. They work with you and your existing providers to ensure you have the care you need and desire.
Will they work around my busy schedule?
Yes, Catalytic Health Partners works to meet your schedule needs in as much as possible.
Do I have to change doctors/providers to work with Catalytic Health Partners?
No. They work with you in addition to your choice of providers.
How long does the program Last?
The program is designed to assist you for one year. Some individuals make such great success, that they graduate before the end of the year. Rarely your health plan may desire for the services to be extended.
If I move to another health plan will my services with Catalytic continue?
Generally not. This is at the discretion of the new health plan.